Privacy Policy - Royalretails.co.uk

Last Updated: 03/09/2024

At Royalretails.co.uk (“we”, “us”, or “our”), we value the privacy of our users and are committed to protecting the personal information that you share with us. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase on https://Royalretails.co.uk/ (the “Website”). By accessing or using our Website and services, you agree to the terms of this policy.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Website and services. This includes:

1.1. Information You Provide:

Account Information: When you create an account on our Website, we collect personal information such as your name, email address, password, phone number, and billing/shipping addresses.

Order Information: When you make a purchase, we collect details about your order, including payment information (e.g., credit card details), and other transaction-related data.

Communication Information: If you contact us with inquiries or customer service requests, we may collect your contact details and the contents of your communication.

1.2. Information Automatically Collected:

Usage Data: We may automatically collect information about your interactions with our Website, such as your IP address, browser type, device information, pages visited, and the time and date of your visits.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and ads. Please see the “Cookies and Tracking Technologies” section below for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services: We use your information to fu fill your orders, process payments, and provide customer support. We may also use your information to improve the functionality and quality of our Website and services.

To Communicate with You: We use your contact information to send you updates about your orders, respond to your inquiries, and provide promotional materials, if you have opted in to receive them.

To Personalize Your Experience: We may use your information to tailor content and advertisements to your preferences and interests.

For Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect our rights, property, and safety, and those of our customers and third parties.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following situations:

Service Providers: We may share your information with third-party vendors and service providers who assist us with various business operations, such as payment processing, shipping, and customer service.

Legal Compliance: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity as part of the transaction.

4. Cookies and Tracking Technologies

4.1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to enhance your experience by remembering your preferences, enabling certain features, and collecting information about how you use the Website.

4.2. Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use essential features, such as secure login and order processing.

Analytical Cookies: We use these cookies to collect information about how visitors use our Website, allowing us to improve its performance and usability.

Advertising Cookies: These cookies are used to deliver relevant ads to you based on your browsing history and preferences.

4.3. Managing Cookies:

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website and prevent you from fully enjoying its features.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, theft, or misuse. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions under applicable law.

Opt-Out of Marketing Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communications or by contacting us directly.

7. International Transfers

As we operate globally, your information may be transferred to and processed in countries outside of your own, including countries that may have different data protection laws. By using our Website, you consent to the transfer of your information to these countries in accordance with this policy.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy or your personal information, please contact us at: