Effective Date: 03/09/2024

Royalretails.co.uk  (the “Site”) (“we,” “us,” “our”) and is committed to providing reliable shipping services to customers around the world. This Shipping Policy outlines the shipping options, delivery times, costs, and other details you need to know when ordering products from our Site.

1. Shipping Regions

We offer worldwide shipping to the following regions:

• United Kingdom (UK)
• Asia
• Africa
• North America
• South America
• Antarctica
• Europe
• Australia

Please note that some remote areas may have limited shipping options or extended delivery times.

2. Processing Time

• Orders are typically processed within 1-3 business days from the date of purchase.
• Processing times may vary during peak seasons, promotional periods, or due to unforeseen circumstances such as public holidays or natural events.

3. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. The estimated delivery times vary depending on your location and the shipping method selected at checkout.

3.1 Standard Shipping

• Delivery Time: 10-30 business days (varies by region)
• Tracking information available

3.2 Expedited Shipping

• Delivery Time: 7-15 business days (varies by region)
• Tracking information available

3.3 Express Shipping

• Delivery Time: 3-7 business days (varies by region)
• Tracking information available

Please note that delivery times are estimates and may be affected by factors outside our control, such as customs delays, regional holidays, or carrier issues.

4. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, the selected shipping method, and the weight and size of your order. Occasionally, we may offer free shipping promotions or discounted rates. Please refer to the checkout page for the most accurate shipping cost for your order.

5. Customs, Duties, and Taxes

• Customers are responsible for any customs duties, taxes, or import fees that may be applicable in their country. These charges are not included in our shipping fees and may vary depending on your location.
• Royalretails.co.uk is not responsible for any delays caused by customs procedures or additional charges incurred during the customs clearance process.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. Tracking information may take up to 48 hours to update after the shipment has been dispatched.

You can track your order on our website or directly through the carrier’s website using the provided tracking number.

7. Delivery Issues

7.1 Lost or Delayed Packages

If your package has not arrived within the estimated delivery time, please contact us at [insert email address] for assistance. We will work with the carrier to locate your package and ensure that it is delivered to you as soon as possible.

7.2 Incorrect Shipping Information

Please double-check your shipping information at checkout to ensure that your address and contact details are correct. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping fees may apply.

7.3 Undeliverable Packages

In the event that a package is deemed undeliverable by the carrier (e.g., due to refusal of delivery, incomplete address, etc.), it will be returned to us. Once received, we will contact you to arrange reshipment. You may be responsible for any additional shipping fees.

8. International Shipping Considerations

For international orders, please be aware of the following:

• Delivery times may vary significantly depending on the destination country.
• Customs clearance may cause additional delays beyond the estimated delivery time.
• You are responsible for understanding the customs regulations in your country. We are not liable for packages delayed or rejected by customs.

9. Contact Us

If you have any questions or need assistance with your order, please feel free to contact our customer service team:

Royalretails.co.uk

is part of Shravani Limited

Company No 15862442

82a James Carter Road

Mildenhall IP28 7DE

United Kingdom

Email: shop@Royalretails.co.uk

Phone: +44 7453541117

We are here to help and ensure you have a positive shopping experience with Royalretails.co.uk.